FAQs
Every hero needs a guide.
Here you'll find quick answers to the most common questions — from shipping and returns to leveling up your beauty routine.
How do I place an order?
To place an order, just add your desired products to cart, head to checkout, and follow the steps to complete your purchase securely.
If you encounter any issues, please reach out to our Customer Service team and they’ll be happy to help.
Do I need an account to place an order?
No, you don’t need an account to place an order. You’re welcome to check out as a guest for a quick and easy shopping experience.
No, you don’t need an account to place an order. You’re welcome to check out as a guest for a quick and easy shopping experience.
What payment methods do you accept?
We accept all the following payment methods:
We accept all the following payment methods:
- VISA
- MASTERCARD
- AMERICAN EXPRESS
- PAYPAL
More payment options are coming soon — stay tuned!
I ordered something by mistake — can I cancel it?
We’re unable to cancel orders once they’ve been placed, as our fulfillment process begins right away to ensure fast delivery.
If you no longer want the item, you can either reject the delivery when it arrives or wait for it to be delivered and then request a return within our 14-day window.
We’re unable to cancel orders once they’ve been placed, as our fulfillment process begins right away to ensure fast delivery.
If you no longer want the item, you can either reject the delivery when it arrives or wait for it to be delivered and then request a return within our 14-day window.